Return and Refund Policy
Thank you for shopping with us!
We hope you love your purchase. However, we understand that sometimes things don’t work out. Here’s our return and refund policy:
Returns
- Unopened and Unused Items: You may return unopened and unused items within 30 days of purchase for a full refund.
- Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately via our contact form.
We will provide a return shipping label and issue a full refund or replacement.
Refunds
Once we receive your returned item, we will process your refund within 10 business days. The refund will be credited to your original payment method.
Shipping Costs
- Returns: You are responsible for the cost of shipping returned items.
- Refunds: We will refund the original purchase price, but not the original shipping costs.
- Free Returns: In certain cases, such as damaged or defective items, we may provide a free return shipping label. Please contact our customer support for further assistance.
Exceptions
- Personalized Items: Personalized items, such as custom-made jewelry or engraved items, cannot be returned or refunded unless they are damaged or defective.
- Sale Items: Sale items are final sale and cannot be returned or refunded.
Contact Us
If you have any questions or concerns about our return and refund policy, please contact us via our contact form